Order Tracking

We know you’re excited to receive your order, and we make it easy to track your package every step of the way.

1. How to Track Your Order

Once your order is shipped, you will receive a shipping confirmation email containing:

Your tracking number
A link to the carrier’s tracking page

Simply click the link or enter your tracking number on the carrier’s website to see real-time updates.

2. Estimated Delivery Times

Delivery depends on your location:

USA: 5–12 business days
Canada: 7–14 business days
Europe: 7–14 business days
Australia & NZ: 7–15 business days
Asia, Middle East & Africa: 10–20 business days
South America: 10–20 business days

Processing time is 1–2 business days before shipment.

3. Lost or Delayed Packages

If your tracking shows delivered but you haven’t received your package:

Check with neighbors or your local post office
Confirm your shipping address

If you still cannot locate your order, contact us at:
📧 support@jackysports.shop
📞 +1 (520) 285-8595

We will assist you and, if necessary, send a replacement free of charge.

4. International Orders

International shipping may take longer due to customs processing.
Customs duties or import taxes, if applicable, are the responsibility of the customer.

5. Contact Customer Support

If you have any questions about your order or tracking:

📧 support@jackysports.shop
📞 +1 (520) 285-8595

We respond within 24–48 hours on business days.